Managed IT Services

Get the latest technology and IT services with the managed IT services of TechPlus, without the huge cost of setting it up internally!

The IT department is one of the departments in a business that may not be its core business, but it is certainly vital for the company to run its daily proceedings. Many organizations, especially small businesses, are buried in a break-fix approach. They either hire a small IT staff or part-time technicians to take care of their IT needs, and end up with huge problems that the staff or technicians cannot take care of. This is most irritating at a time when you are burdened with problems relating to your core business. Since misery loves company, it is most likely that the IT problems that have been festering for a long time will surface at last once you have more than enough on your plate already.

The best way to take care of your IT department is to hire managed IT services.

TechPlus takes a different approach to providing managed IT services. Apart from taking care of problems that have raised their pesky heads, we focus more on preventing problems from occurring. Our approach involves a continuous monitoring of your network hardware and software, and the practice of preventive maintenance. This approach ensures that any problem is nipped in the bud, and that problems such as outage disasters, security threats, or loss of employee productivity never trickle your way.

TechPlus guarantees a lowered cost of IT problem management and immediate solutions to IT problems.

We understand that you need more than manpower. You need expertise in the field, which is why our team consists of professionals with a bulk of experience in this field. Our approach helps you make the most of technology and reduce the cost of curbing the problems that arise.

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Managed IT Plans at TechPlus

Essential Plan

With Essential Plan, you can rest assured that your IT processes are being taken care of by professionals, and they will be there when you need them the most. Essential Plan watches your back and provides you the quality services insisted by bigger companies, but at a rate that is affordable and meets the needs of your organization.

The Essential Plan is devoted to prevent any problem from occurring in the first place, and reduces the resources and time required to fix the ones that do crop up. With regular monitoring, the problems that arise would not be at a stage where it would take you to allot a huge chunk of your time and resources to remove it.

The best part about this is that you do not have to take the responsibility of noticing a problem, and then call for help (which might take days to resolve). Instead, our smart system automatically updates us when there is a problem, and we can resolve it immediately. This process drastically reduces the downtime from days or hours to mere minutes, ensuring that your business runs smoothly.

What You Get With Essential Plan:

In Essential Plan, you will be assigned a dedicated client manager, with the support of our entire team of IT professionals, who will provide you these services:

  • A continuous monitoring of your security and backup systems, applications and servers, email and internet service and virus protection
  • Basic IT planning and suggestions on the line of attack to secure and improve your IT infrastructure
  • Bi-weekly network security checks and preventative maintenance
  • Monthly hours of repairs and troubleshooting, with extra discounted block hours (if required)
  • Network performance reports on a quarterly basis with key metrics reviewed with you
  • Problem identification and resolution (within minutes of discovery)
  • Review of the hardware, software, and security components in your network infrastructure
  • Support and assistance provided during business hours, via email and phone

Comprehensive Plan

Comprehensive Plan is what the name suggests—and more! With this package, you have a dedicated IT department with a skill set that would be quite expensive to replicate if you set it up in your own company.

Similar to the Essential Plan plan, the Comprehensive Plan package also includes 24/7 monitoring of your network and allows us to prevent any problem from festering and to eliminate the ones that do show up.

With this plan, you can simply forget about the problems of the IT department, as they will be our problems to identify and solve. We will, however, provide you regular reports and keep you in the loop, but no more will you have to worry about taking care of problems that are not related to your core business. Under Comprehensive Plan, you have the freedom to use your resources on other matters, while cutting the costs involved in the resolution of IT-related problems.

What You Get With Comprehensive Plan:

After we discuss your business needs, and agree that Comprehensive Plan is the plan for you, these are services that you will receive:

  • A 24/7 online monitoring of your security and backup systems, applications and servers, email and internet service and virus protection
  • Support and assistance provided 24/7, via email and phone
  • Identification and resolution of problems (within minutes of diagnosis)
  • Executive-level IT planning and assistance
  • Weekly network security checks and preventative maintenance
  • Unlimited hours of repairs and troubleshooting
  • Network performance reports on a monthly basis with key metrics reviewed with you
  • Strategic planning discussions with you as per your convenience
  • An all-inclusive network audit of your hardware equipment and software, security and network infrastructure, functionality and backup methods, and email and internet services, with your business goals in mind so that we know exactly what you need when it comes to technology vs. available options
  • A speedy and efficient implementation of OS patches, updates of security, anti-virus software and definitions
  • Business continuity and disaster recovery (additional cost)

What You Get :

By choosing the services of TechPlus, you will get:

  • A peace of mind that your network is being constantly monitored and checked for any problems that might occur

  • Confidence that the issues are resolved within minutes of their discovery without any hassle

  • A controlled budget with a flat monthly fee

  • Savings on the resolution of problems as compared to the emergency service calls that cost a great deal more

  • The guarantee that your data is backed up and secure

  • A 24/7 access to a skilled and experienced team of business technology experts which is not available from an internal department in the same cost or individual freelancers

  • A reduced risk of virus attacks and security intrusions due to improved security


We may be the people providing you the services, but you are the one to make the call that is best for your company. It is up to you to decide whether you want Essential or Comprehensive Plan. And, depending on the complexity of your business and the size of your company, we will quote you a price (monthly flat fee) that fits the requirements.

Give us a call today to discuss your business and IT needs!

Related Services

Data Backup & Disaster Recovery

Data is the most important asset of any business. To safeguard it, you need to have an efficient Disaster Recovery Plan in place. According to Murphy’s Law, anything that can go wrong will go wrong. Therefore, it is an erroneous decision not to save your data from any natural or man-made disaster that might occur in the future. Trying to save your money by not spending it on Disaster Recovery planning is like stopping the clocks to save time.



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